Readiness
The Dealership AI Readiness Audit: 12 Questions Before You Buy
Use this executive audit to find process, data, integration, security, and ownership gaps before another AI vendor enters the store.
Dealer AI field notes
The operating guide to dealership AI.
Clear decisions, working processes, and measurable outcomes for dealer principals and GMs. No trend-chasing required.
FEATURED / Implementation
A 90-Day AI Implementation Plan for Dealerships
A practical week-by-week plan for moving one dealership AI workflow from idea to daily operating process without buying five more tools.
Read the guide- Published
- Sep 20, 2026
- Reading time
- 6 min
- For
- Dealer principals + GMs
THE LIBRARY / 10 GUIDES
Build the system.
Not the slide deck.
Strategy
How to Choose the First AI Workflow in Your Dealership
A simple value, feasibility, and risk test for selecting a first AI pilot that managers can launch, measure, and actually keep.
Sales + BDC
AI for the BDC: A Lead-Response Playbook That Keeps Humans in Control
Design faster BDC response, no-show recovery, and lead reactivation without creating duplicate messages, bad promises, or consent problems.
Fixed Operations
AI in Fixed Ops: Start With the Calls and Follow-Up You Already Miss
A practical framework for applying AI to service scheduling, missed calls, status demand, declined work, and recalls without frustrating customers.
Vendor Selection
The Dealer Principal's AI Vendor Scorecard
Twenty questions that separate an operational AI partner from another disconnected tool, plus a weighted scorecard for the demo.
Governance
A Plain-English AI Governance Policy for Dealerships
The minimum rules, owners, approvals, data boundaries, and incident process a dealership needs before AI becomes normal work.
Measurement
How to Measure Dealership AI ROI Without Fooling Yourself
Build a scorecard that separates activity from impact, accounts for adoption and quality, and gives leadership a defensible scale-or-stop decision.
AI Search
AI Search Visibility for Dealers: Fix the Website Before Chasing Mentions
How dealership entities, inventory, service information, structured data, reviews, and useful local content support visibility in AI-assisted shopping.
Training + Adoption
How to Train a Dealership Team for AI Without Turning Everyone Into a Prompt Engineer
A role-based adoption plan for executives, managers, frontline employees, and administrators that makes AI part of real dealership work.